The mobile phone category of the blog gives simple, practical and useful information for anyone interested in learning how phones work. Our articles cover common repair issues, tools, hardware basics, latest trends and tips that help students and beginners understand real mobile repairing concepts and latest news and tips on smartphones. Each post is written in clear language so readers can improve their knowledge and skills and stay updated with changes in the mobile industry. Whether you are learning for a career or want to upgrade your knowledge, this section guides you step by step.
Many people nowadays fix their phones after searching the internet for solutions. Along with good working solutions there are plenty of incorrect suggestions written by novices which tend to misguide people.
Prevalent are some rumors or myths which are running through cell phone users. As rumors always tend to be rumors and not facts, it is better you read this and get to know what these rumors really are.
1. Cell phone repair costs too much
Most people think that if they would need their cell phones to be repaired they will have to pay through their nose to get their handsets repaired. WRONG. Agreed that there do exist some black sheep in this repairing business but then there are many honest Abduls also in the same trade. Not everybody is ready to fleece their customers. Maybe you may have had some bad experience once or twice in life but you do will come across many good repair centers/technicians that are very reasonable in their repair services and charges.
Sometimes some spares are not easily available locally and these have to be shipped from outside, so what you are paying is not just for service but also for the parts which are going to be used in your handset. So perish the thought that cell phone repair is far too expensive. You can also learn to fix cell phones through Prizm Institute’s cell phone repair book.
2. If a third-party center repairs my phone, warranty will be void
If your cell phone needs to be repaired and you have still some time left in your warranty period, you have a feeling that if you give the phone to some other service center for repairs other than the company’s authorized service center, your warranty on the handset will be void.
But if your phone is water logged or the display is damaged or broken, you have already exhausted your warranty, because the warranty does not apply to the fore mentioned damages. Also if the problem is just related to software or settings and the phone can be fixed without dismantling it, then you do not lose the warranty.
3. Your handset will never be the same after repair
This is all hearsay. This is truly a rumor. It is in fact very much possible that if your handset has broken due to you accidentally dropping it, it can easily be fixed. This is because by dropping the handset you may have broken its LCD. There are least chances that the motherboard may have got damaged. So by just changing the LCD, your handset will be as good as new.
One thing is that if your handset is old or a low sales model in your country, then there may be difficulty in getting the spares, but if you search the internet for it, then you are bound to get it from somewhere and get it fixed.
4. Water Damaged Phones can be fixed with rice
One perception is that if your phone is waterlogged and if you bury your handset in dry uncooked rice then due to moisture absorbing property in rice, it absorbs all the moisture from the phone and the phone starts working again. This is not true. Rice does have affinity to absorb moisture as well as water but it absorbs the water that is on the outside.
What about the water that has seeped inside the phone which cannot be dried unless you use a blower or a hair dryer or you just keep the phone for a couple of days without using it. So this is just a rumor that water logged phones can be fixed by burying it in rice.
Some people think that any handset can be easily repaired. They are to some extent right but not fully right because in any given man-made machine there comes a stage when it crosses the limit when it can be brought back to life. This also implies to mobile phones because there comes a stage when the handset has to be discarded because it is beyond repair or you will have to spend so much on it for repairs with which you can buy a better and new handset. You may consider this option if you are an antique lover and you can have this as a museum piece. Ha Ha Ha.
Don’t be so quick to believe what you hear because lies spread quicker than the truth!
– Anonymous
You can also validate or debunk internet rumors and other stories of unknown or questionable origin at snopes.com
There are many more myths and rumors prevalent among people about cell phone repair. Please let us know if there are more to add to the list in the comments below. Please also consider sharing this article among your friends.
Since mobile phones are the current rage of this age, there are technicians in this field who are working since the advent of this invention. After so many years have passed the technicians have by now become expert as well as professionals. No matter how expert one is, mistakes can be committed by anybody. These errors may slow down the repair process, affect customer satisfaction, or damage the device further.
This detailed guide explains the most common mistakes made by technicians and how to avoid them. Every point is based on practical experience, honest observations, and real issues faced in repair shops. The aim is to help new and experienced technicians work in a more professional, safe, and accurate manner.
8 Common Mistakes Committed By Most Cell Phone Repair Technicians
1. Not repairing in the estimated time
This is one of the biggest problem with most technicians. There can be several reasons for the delay. It could be due to delay in troubleshooting the fault. Sometimes the fault in the handset is hard to detect and it may take a very long time to rectify the fault.
One other reason for the delay could be unavailability of spare parts. But delay due to mere laziness is a definite no-no. Repairing the phone and completing the job on time sends a strong message to the customers about how much particular as well as punctual you are.
Unnecessary delay due to poor time management creates a bad impression. Customers judge a technician not only by skills but also by punctuality. Completing repairs on time builds trust, shows commitment, and improves the technician’s reputation. It also increases repeat customers and referrals. Keeping a clear schedule, updating customers regularly, and planning inventory can prevent such delays.
Start by doing what’s necessary; then do what’s possible; and suddenly you are doing the impossible.
-Francis of Assisi
2. Not replacing all screws after reassembling
This is a very common and careless mistake. When a mobile phone is dismantled, some technicians are very careless and they just go about placing the screws on the workbench. Now while fixing the phone, they misplace the screws and when they reassemble the handset they fall short of these screws. Some technicians just leave these slots empty, while some of them use other unmatching screws which is bound to damage the original threads in the slots.
The best way to overcome this common mistake is to keep all the screws and other small parts in a small tray or a magnetic mat. This way you will be ensured that you have replaced all the parts and screws back in place and you have by no means left out anything that has to be replaced. Using different trays for different models of opened handsets will also help you to dismantle many handsets simultaneously.
3. Not Asking the Customer for Correct Problem Details
Many technicians skip an important step—understanding the issue directly from the customer. Many technicians do not ask the customer about the reason or cause for the fault in their phone. Instead if the customer is asked about the problem you can straight away know the exact problem and start working on it thus saving your precious time. If the technician asks the right questions, the root cause becomes clear.
Also make it a point to ask the customer about the history of the handset and whether he had already given it to someone else for repairs before for this same fault or some other fault. This way you will know if the handset was already opened before or not.
Proper communication avoids misunderstandings and ensures transparent service.
4. Not searching the internet for research and solutions
Today, almost every repair solution is available online. But still many technicians try to fix the handset with trial and error method and do not take the pains of searching the internet for the solution, thus wasting a lot of time.
Remember that in todays world, if you are not using internet for solutions to your problems, you are missing out on a great source of useful information. So it would be advisable that you lookup for solutions on the net and most of the time you are bound to be lucky to get the solutions for the trickiest of faults. You can also look for videos on Youtube.
You have to seek solutions in text search, image search as well as video search.
Technicians should regularly check:
Text guides
Image search results
Video tutorials
Forums and repair communities
Websites, discussion boards, and YouTube channels provide practical solutions that are proven to work. Many advanced-level repairs become easier when you know what to look for. Using online resources improves knowledge, boosts confidence, and helps technicians fix even the toughest faults.
5. Ignoringing the basic safety rules
The basic safety rules for repairing should be followed so as not to damage the handset nor hurt oneself while carrying on the work.
Basic safety rules include:
Disconnecting the battery before any repair
Using anti-static tools
Handling hot air stations and soldering irons with care
A technician’s work should always look clean, organized, and professional. Customers can instantly differentiate between good-quality work and careless work. Many technicians are very careless while repairing a handset. The job that they do is shoddy and also looks awful if watched closely. All procedures and techniques should be carried out in a professional manner.
Soldering work done by many technicians is very amateurish. The solder flux applied all over should be cleaned up after the work is completed. It is utmost important that a professional technician does a clean job that gets a feeling whether it is factory fitted or if it is fixed at a service center.
A technician should always aim to give a result that looks like the phone was repaired in an official service center. This builds a strong reputation and shows genuine expertise.
As the handset comes in for repairs, many technicians do not go step by step in fault finding. Instead they just go about by dismantling the phone and carrying out the hardware rectification.
A proper repair process generally includes:
Inspecting the phone externally
Checking battery condition
Testing with another charger or cable
Checking the charging port or buttons
Testing the display
Verifying software issues
Only then opening the handset
Skipping these steps can lead to wrong diagnosis and unnecessary repairs. A structured approach saves time and helps identify the correct fault quickly. It is utmost important that repair work of an electronic gadget should go as per the professional repair methods.
8. Unnecessarily working on the motherboard and chips
Some technicians unnecessarily start working on the motherboard without any reason. They fiddle with the motherboard as well as the chips applying heat or just reflowing. Working on the motherboard should be the last step while fixing any hardware fault.
Heating, reflowing, and touching components on the motherboard should be the last option, not the first.
Building Skills and Avoiding These Mistakes
The mobile repair industry keeps growing every year. Skilled and responsible technicians are always in demand. Training programs, practice sessions, and online learning all help in improving skills. Working with discipline and patience increases success in every repair job.
If you want to learn mobile repair from basics to advanced troubleshooting, joining a professional institute can help. Practical training, expert guidance, and hands-on experience make the learning process faster and easier.
You can also learn how to repair cell phones by joining Prizm Institute. The training starts from basics and goes up to troubleshooting of faults.
Let’s face it! Most of us have been unlucky at least once in our lifetime by having our precious phone waterlogged. Right?
It may be due to a coffee spill, dropping it in a bucket of water, getting wet in the rains, or any other clumsy reason.
Many times, the data inside your handset may be more important than the phone itself. So reviving a liquid-damaged phone becomes even more important today because our phones hold banking apps, passwords, photos, videos, and personal files.
So how do you deal with a wet phone?
Step 1 – Disconnect the battery immediately
As soon as you realize your smartphone is wet, detach the battery. This is the most vital step to save your device. Open the back cover and remove the battery quickly.
The sooner you remove the battery, the better. If you wait for more than a few seconds, the phone may get short-circuited and may also become irreparable.
But today, almost all phones come with sealed or non-removable batteries. So this step has become impossible for most users. In such cases, switch off the phone immediately, avoid pressing any buttons, and visit the nearest mobile repair shop to get the handset opened and dried.
Also remove the SIM card and memory card to avoid damage to them.
Reason: Water is a good conductor of electricity. If water reaches the motherboard, current starts flowing in unwanted areas and causes short-circuits. Some parts require only 1 volt but may receive 3.8 volts directly from the battery. This is enough to damage sensitive components.
Remember: No power means no damage.
Step 2 – Dismantle and dry out the water
Once the phone is switched off, the next step is to dismantle it and dry out all the water inside. Use YouTube only if you are confident, as modern phones use delicate flex cables, tiny connectors, and multiple layers of shielding.
To dry the phone, you can use any of these:
A hot air gun
A hair dryer
A heater
Direct sunlight
Any warm air appliance
If you use a hair dryer, keep it at a safe distance and move it in a sweeping motion. Focus on the charging port, headset jack, SIM tray, speaker grills, and microphone holes. Dry both sides of the motherboard to ensure the water evaporates completely.
Important: Never use an oven, microwave, or extreme heat. High temperatures can melt plastic parts and damage chips.
If you wish to learn mobile repair professionally, you can join Prizm Institute’s online cell phone repair training and learn repair skills from home.
Step 3 – Clean the motherboard with isopropyl alcohol
Water contains minerals. These minerals leave deposits and may cause corrosion on the motherboard over time.
So it is recommended to clean the motherboard with IPA (Isopropyl Alcohol). A concentration of 90% or above works best. It removes moisture, minerals, and corrosion safely. Do not use tap water, perfume, or low-quality thinner because they leave residue.
Step 4 – Reassemble your device
After drying and cleaning, check if the motherboard is short-circuited using a multimeter. If it is not short, reassemble your device and switch it on.
If you are lucky, your phone will return to normal working condition. And if you are not successful, then your phone may need the services of a professional mobile phone repairing service center. Also if any other fault occurs in the handset due to this mishap and you are unable to fix it then undoubtedly you will have to let a technician handle the job.
If the phone does not start, or if it shows unusual behavior like auto-restarts or battery drain, then it needs professional service. Modern phones have ICs, UFS storage chips, PMIC, and other micro-components that require expert handling.
The Rice Method – Does It Work?
Another famous method followed by many people is the rice method. They cover the handset with uncooked rice for a day so that rice absorbs the moisture.
Other absorbent materials like silica gel packets, which come in shoe boxes and electronics packages, work even better.
But this method has limitations. Use rice only when a few drops of water have entered the device. If the phone was fully submerged, rice cannot pull out all the moisture trapped inside the layers.
Updated Tips
There are two types of water exposure: minor exposure (few drops) and complete submersion.
These guidelines apply to smartphones, iPhones, tablets, and most electronic gadgets.
Always back up your data using Google Drive, iCloud, or an external device.
Even water-resistant phones rated IP67 or IP68 can get damaged by saltwater or hot water. Never try to test your device purposely.
Once you open a water-resistant phone, it loses its water resistance unless resealed professionally.
If the phone shows recurring problems after water exposure, you may need to replace the motherboard.
If the motherboard is unavailable or expensive, buying a new phone may be the only option.
Saltwater, tea, coffee, soft drinks, and soapy water are more harmful than clean water because they contain minerals, sugar, and chemicals that corrode the motherboard faster.
Extra Expert Advice
1. Use moisture-indicator tools Modern phones contain Liquid Contact Indicators (LCI). Technicians use them to check water exposure. If LCI turns red, it confirms internal water entry.
2. Never charge a wet phone Charging a wet phone increases the chances of total motherboard failure.
3. Avoid shaking or blowing too hard This spreads the water inside the device instead of removing it.
4. Avoid using vacuum cleaners They can create static electricity and damage internal chips.
5. Time is critical Most successful recoveries happen when the phone is handled within 1–2 hours.
Water damage is common and can happen in seconds. But if you act fast and follow safe and proven steps, you can protect your phone and your valuable data. For complicated cases, always trust a professional repair technician who has the right tools, experience, and training.
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Whenever you commence to repair any device or a gadget, it is utmost important that you follow a few necessary safety guidelines. This is to be taken into consideration so that you do not become prey to any sort of accident due to your carelessness or rough handling of the job. This also sends a message to other people about how disciplined and well organized you are.
Just remember that it is the law of the trade that no person wants to give his or her precious device or gadget for repairs to someone who is disorganized or has a shoddy style of working. Neatness in your job is a sure sign for attraction of new customers who are willing to leave their expensive handsets in safe hands. Follow the under-mentioned rules and see the sea of change it brings to your regular business.
Safety Guidelines and Instructions For Cell Phone Repair
1. A Clean Work Station
Agreed that cell phone repairs is a mind-eating and stressful job, it does not mean that you be careless and keep your work station disorganized. Keep all your regular tools within your arms reach and at appropriate place so that with time you get so well versed with the setting that when need arises for a particular tool, your hand reaches out to it on its own and you do not even have to see with your eyes to locate it.
Since the condition and settings of a work station reflects on the character and habits of a person, it is indeed necessary that you keep your workplace spic and span and never leave it cluttered.
If you wish to learn how to repair phones professionally, you can join our mobile repairing course and become a technician in 3 months.
Updated Note
Today, clean workstations are even more important because phones have become slimmer, more sensitive, and include complex parts like foldable displays and multiple cameras. A tidy place reduces dust, which can damage these newer components.
2. Use Correct Tools
To work as a professional technician, it is a must that you should have all the tools that are normally required. Additionally, you should have all the specialized tools for the particular device you want to fix.
Never make do with substitutes even if you are well in hurry. For instance, you will need a Phillips screwdriver to open a screw with a Phillips (plus) head. Do not attempt to open it with a slotted (minus) screwdriver because you will definitely damage the head of the screw.
Also do not attempt to separate the front or back cover of a handset with your thumb’s nail. Instead use a plastic mobile phone opener because attempting to do the former way will hurt your thumb and this may stop you from carrying on your work for a long time because of the injury.
Having all relevant as well as specialized tools in your workstation is bound to send a strong message to your customers about how choosy and particular you are about your work.
Updated Note
Modern smartphones require tri-point, pentalobe, and Torx screwdrivers. Foldable phones also need special opening tools. Using proper equipment protects both the phone and your reputation.
ESD (Electro Static Discharge) is the sudden flow of electricity between two electrically charged objects caused by any contact between them. The intensity of this current can never be said as it differs from one device to another. It all depends on a person as well so as how much one can absorb it. In some cases it might give you a tingling sensation or even stun you or maybe it is possible that you may not feel it at all.
To summarize all this into one, it is best you use protection for ESD. For ESD protection, you need to use an anti static wrist strap. The anti static wrist strap is to ground any static buildup in the human body. Additionally, you can also use anti static gloves and an anti static mat and ESD safe tools.
Note: I know many (most) technicians worldwide do not use ESD protection! But it is always better to be on a safer side. If you don’t use protection, make sure you touch any metallic part before touching the motherboard. Also it is better if you do not touch any component on the motherboard.
Note: ESD protection is not required for your safety. It is for the safety of the electronic components on the motherboard.
Updated Note
Newer chipsets and high-density motherboards used in 5G phones, gaming phones, and flagship devices are far more sensitive to static discharge. Even a tiny spark can damage display ICs or charging ICs. Experts recommend basic ESD control for long-term reliability.
4. Accumulate All Small Parts into a Tray
Whenever you disassemble any handset, always make it a point that you gather all the detached parts in a separate tray (or container) so that you do not have to remember and look for the parts when you reassemble the handset. This way you will not leave out any part to be reassembled and this will also keep you informed about all the screws you have replaced and have not left out any of them.
Some customers are very much particular about these small things and they may get displeased if you leave out any of these screws. Keeping all the parts into one tray will also save you a lot of time which is bound to be wasted if you do not follow this rule.
Updated Note
Magnetic screw mats and labelled trays are now widely used in repair labs. They help you track parts for different models and prevent mix-ups when handling multiple devices.
5. Take Care of Delicate Parts
Most of the parts in smartphones are delicate. Hence it is a must that care has to be taken while disassembling these delicate devices. Any attempt to forcefully remove a part can damage the part or the motherboard to an irreparable situation.
While handling the LCD, make sure you do not have a sharp metallic object in your hand which might cause an ugly scratch on the screen or may even break it.
Updated Note
Modern AMOLED displays, punch-hole cameras, and in-display fingerprint sensors are extremely sensitive. A slight bend or pressure can damage them. Battery swelling has also become more common, so always inspect the battery before proceeding.
6. Care While Using Heating Equipment
All equipments such as soldering iron, rework station, hot air gun, etc., which are used manually while doing repairs have to be used with utmost caution so that the user does not get scalded or burnt by them. A split second of distraction can cause an accident. So be very much alert while using these tools and have your total concentration into the job.
Also take extra precaution when you have any highly inflammable liquid such as IPA at hand as this may cause fire if this comes in contact with any of these heating equipments.
Updated Note
Newer smartphones use stronger adhesives, so technicians rely heavily on controlled heating. Experts recommend temperature-controlled heat pads instead of random hot air, as they reduce risk to the battery and motherboard.
7. Take Care of Customer’s Data
When you perform a factory reset or reinstall the operating system in a phone, all the data stored in it is compulsorily deleted. The data may be very important for some customers, so it is best advised that you inform the customer before doing it.
Always ask for written consent before wiping data. With today’s advanced security features like Face ID, biometric locks, and cloud backups, transparency builds strong trust.
Every Day Is Safety Day,
Safety Has No Holiday!
Additional Modern Safety Tips (2026)
8. Handle Water-Damaged Phones Safely
Water-damaged phones often have corrosion and short circuits. Dry the device completely before connecting any power source. Use ultrasonic cleaners only when needed and avoid switching on the phone immediately.
9. Be Careful with High-Capacity Batteries
Modern phones use high-density lithium batteries. Avoid bending, piercing, or applying excess heat. A swollen battery must be replaced immediately with proper protection gloves.
10. Use Proper Lighting and Magnification
Smartphones now have tiny SMD components. Use LED lamps, microscopes, or at least a magnifying glass for accuracy.
Most people buy a new smartphone every 2 to 3 years. This is because the features and specifications of the old smartphone get outdated over a period of time and there are better options available.
If you do not know the latest trends, you may make mistakes and the specifications of your new cell phone may not be up to the mark as per your needs.
So instead of repenting later, you have to understand what specifications you are being provided in the new smartphone before buying it. There are many specs like processor, camera quality, RAM, storage, screen size, battery, fast charging, 5G support, etc that you have to know before deciding on the brand and model of your choice. It is not easy to choose the handset which is the most suitable for you as there are countless models available, including many from Chinese manufacturers.
Before proceeding further, I would like to specify here that…
If you are an Apple fan, you will most probably buy the latest iPhone available.
While if you are a Samsung Galaxy or a Sony Xperia loyalist, you are also most likely to buy their latest flagship model.
But there are many others all over the world who are searching for good smartphones at an affordable price that suits their pockets. They have a wide range of choices from among Apple iPhone, Samsung, Sony, Motorola, Xiaomi, Vivo, Oppo, OnePlus, Realme, Nothing, Tecno, Infinix, etc.
The features mentioned below are according to today’s standards and if you read this later, these specifications will obviously be upgraded further. Smartphones continue to evolve rapidly with new technologies every year. It is also obvious that we are going to see a lot of advancements in smartphones of the future.
Specifications to watch for before buying a smartphone
1. Price
The first decision you have to make is how much you are willing to spend on your new phone. You should know the price range of the handset you want. You can increase your budget if you plan to use installment or EMI facilities.
2. Operating System
This is the first thing you have to decide. It will help you shortlist your options.
You now have only two practical choices:
iOS: iPhone Operating System. Apple users prefer to buy the latest iPhone. Android: Gives you plenty of choices from different brands in all price segments.
Windows, Blackberry OS, Firefox, Symbian, and other older operating systems are outdated and not in use anymore.
In Android phones, also check the Android version. In 2025, you should prefer a phone running Android 13, 14 or the latest available version, with assured software updates for at least 2–3 years.
3. Brand
Selecting a good brand is important. Good brands provide better quality, long-term updates, and reliable after-sales service. Chinese brands are giving tough competition, but only a few maintain high quality over time. Choose a brand that has a strong presence in your country.
While selecting a brand, you should always go for brands which have a good presence in your country. Otherwise, it becomes a problem to get spares and accessories of that model when you need them.
4. CPU
The CPU is the backbone of performance. It should be fast enough to give smooth performance in daily use.
Earlier we had dual-core and quad-core processors. Now modern phones use advanced chipsets like:
Apple A17 / A18 series
Qualcomm Snapdragon 8 Gen series
MediaTek Dimensity series
Clock speed, architecture, and efficiency also matter. A latest Snapdragon or Apple processor will always perform better than older or low-quality processors.
5. GPU
The GPU processes all images and videos. A good GPU improves the experience while playing games, watching videos, or doing any graphic-intensive task. Modern phones have strong GPUs, and some even support hardware-based AI processing for better photos and videos.
6. RAM
RAM is needed to store temporary data of apps. If RAM is less, the phone will lag.
Earlier 2 GB or 3 GB was enough. Today, you need:
At least 6 GB RAM for smooth performance
8 GB or 12 GB for gaming or heavy multitasking
Basic users who use only WhatsApp and simple apps can work with 4–6 GB.
7. Phone Memory (Storage)
Today your phone should have at least 128 GB internal storage. 64 GB becomes full very fast because apps, photos, videos, and system files take more space now.
Many phones also offer 256 GB, 512 GB, or even 1 TB storage. If the phone does not have expandable storage via microSD card, always choose a higher storage variant.8. Camera
Megapixels are not the only factor. Sensor size, lens quality, and image processing matter more.
Modern phones also offer:
OIS (Optical Image Stabilization)
EIS (Electronic Image Stabilization)
Night Mode
AI scene detection
4K or 8K video recording
High frame rates (60fps, 120fps)
Judge a camera by clicking photos and zooming them. If the details fade quickly, the sensor is weak.
Front cameras should also have good quality, especially if you take selfies or video calls.
9. Display
A good display enhances user experience.
Check:
Resolution: FHD+ or higher is preferred
Refresh rate:90Hz or 120Hz gives smoother scrolling
Brightness: Higher brightness helps with outdoor visibility
Screen type:OLED is better than IPS and TFT
LCD resolution can be segregated into:
HD (High Definition): 720 x 1280 . It is also called 720p.
FHD (Full High Definition): 1080 x 1920. It is called 1080p.
QHD (Quad High Definition): 1440 x 2560. It is also called 1440p.
UHD (Ultra High Definition, 4K): 2160 x 3840. it is also called 2160p
In brightness, check nits also . It shows how bright a phone’s display can get. Higher nits help you see the screen clearly even in strong sunlight. A good modern smartphone should offer at least 800–1200 nits, while premium models go much higher.
Phones today also come with Corning Gorilla Glass 5, 6, Victus, or Victus+ for better protection.
10. Battery
Battery capacity is important. Most phones today offer:
4500 mAh to 7000 mAh batteries
Check for fast charging, which is a major feature now. Many phones support:
30W, 65W, 80W, 100W, or even 150W fast charging Premium mobile phones also support wireless charging and reverse wireless charging as well.
Battery health is also important. Brands now use better power optimization to reduce battery drain.
Note: More mAh value means bigger size batteries which leads to phone becoming heavier. This is why bigger brands limit the mAh value to around 4000.
Always check the launch date. Older models may have outdated specs or limited software update support. Prefer phones launched within the last 6 to 12 months.
13. Updates
Big brands provide regular updates. Smaller companies often fail here. For Android phones, check the number of Android version upgrades and security updates promised by the brand.
In 2025, many brands offer 3-4 years of updates.
Additional Features you also have to check
In addition, you also have to check a few more specifications and features.
5G Support
5G lets your phone use faster mobile internet. Pages open quicker, videos stream smoothly, and downloads finish in seconds. Most new phones now support 5G as standard.
Wi-Fi 6 or Wi-Fi 7
Wi-Fi 6 and Wi-Fi 7 offer stronger and faster wireless connections. They give better speed and stable performance, especially in homes where many devices are connected at the same time.
Bluetooth 5.2 or Higher
Bluetooth 5.2 provides better range, clearer audio quality, and lower power use. It is helpful when using wireless earphones, smartwatches, or sharing files quickly.
NFC
NFC allows you to make quick contactless payments and pair devices with a single tap. It is useful for apps like Google Pay and for scanning NFC tags.
Dual SIM
A Dual SIM phone lets you use two mobile numbers at the same time. It is convenient for people who want separate numbers for work and personal use.
Fingerprint Sensor (In-Display or Side-Mounted)
A fingerprint sensor helps you unlock your phone quickly and safely. In-display sensors are inside the screen, while side-mounted ones are placed on the power button.
Face Unlock
Face unlock uses your front camera to recognize your face and unlock your phone. It is simple and quick, but works best in good light.
Phone Weight (Below 200g)
A phone that weighs below 200 grams feels more comfortable to carry and use. Heavier phones may feel bulky during long use.
Build Quality, IP Rating & Durability
Good build quality means the phone feels solid and lasts longer. An IP rating shows protection against dust and water. For example, IP67 or IP68 means the phone can survive accidental splashes or rain. Durable phones also have strong frames and good glass protection to handle daily wear and tear.
Where can you find and know the specs and reviews?
The manufacturer’s website highlights only the best features. To see complete details, check popular review sites:
You are working hard on your existing cell phone repair business or have just started a new one. You are trying very hard to offer the best service and trying to outsmart your competitors. But still you are not able to get an upper hand in this competitive segment. Do you want to know how you can outsmart others to be successful and reach the top rung of the ladder? Read further to know how to outsmart others and get the tag of top service provider in your category.
Today I am going to share with you some important tips to be successful in the cell phone repair business. Following these tips sincerely is bound to make you reach the top and also give you a sense of self satisfaction for the work you are carrying about.
20 Sure Shot Tips To Be Successful In Cell Phone Repair Business
1. Location
Location is one of the most important aspects of a business to be successful. It can decide how successful your business will be in the future. Location of your service center should be in such a manner that it is easily accessible to both residential and office going people.
If you offer pick-up and drop facilities, then you may not need to fulfill the earlier condition as far as your old and trusting clientele is concerned, but you definitely require a good location to attract new customers. An ideal location will be economical, spacious and will draw the maximum number of people.
2. Skilled Technicians
Getting skilled and experienced technicians is a very difficult task for people in this business. There is rampant ‘job hopping’ trend among technicians which sometimes leads to a huge burden on the owner/s running the cell phone repair business at regular intervals.
It is, therefore, necessary to always have some extra technicians on hand to avoid going into such crises. There ought to be a balanced ratio of senior and junior technicians. It is also important to groom junior technicians faster so that they are ready to handle tough and complicated jobs as well.
Expert technicians will also help increase the productivity of the whole service center and finish the jobs faster and more accurately than others.
Availability of spare parts at hand is the most important thing in the cell phone repair business. You will be able to provide quick service only if spares are at hand. If parts are not available, you will not be able to fix. Sometimes, repairs get delayed due to a delay in getting the compatible spare parts.
Hence, if you want to grow, make sure you find out all the reliable sources of spare dealers and vendors in your locality. It is also important to stock the replacement partsof the best quality and in optimum quantity. If you stock more, you will lose in the long run as prices of all spares drop frequently.
You also have to ensure that the spare parts dealer you engage with isn’t overcharging you.
There are numerous websites where you can order spares
As cell phones today are becoming indispensable, everyone wants them to be fixed as soon as possible; people aren’t willing to wait longer. With all their crucial data inside, it also becomes difficult to substitute a temporary phone or tablet. Hence if you want your business to grow and earn a good reputation while you’re at it, you will have to be quite resourceful to provide quick service.
If you want your business to be a professional one, automation of the entire process is necessary. There is a lot of exclusive software available for cell phone repair businesses which cover stocks of spares, repair status, profits/losses, inventory and many more. Some of them also have the option to send automated text messages to clients informing them about the progress of the handset given in for repairs.
The best paid software for cell phone repair businesses are:
RepairShopr – They have many pricing options starting from free to $299 per month.
I haven’t come across any other software which is totally free. If you know, please let me know in the comments so that I can add it in this article.
6. Pricing
It is better to quote repair charges below your competitors’ estimation. Unfortunately, it is a challenge to keep prices lower than others while maintaining a high quality of service. Some people might question the quality of repairs if you quote a price that is too low. Moreover, it might lead to huge losses. However, this is essential to gain a good reputation as well as a vast clientele.
On the other hand, you should also know that you just cannot offer excellent service at a throw away price. So you have to decide the pricing according to your clientele as well.
7. Advanced Level Repairs
If you repair a smartphone or a tablet that could not be fixed by any of your competitors’ service centers, you will get a lot of brownie points. Such news spreads like wildfire which will directly be beneficial to you and your business. People love places where all their problems get solved.
In many cases, clients are willing to dole out a handsome sum due to obsession with that particular handset. They hate to shift to a different handset. Consider this to be a challenge to fix the device in such cases.
There is still a huge number of people who aren’t online and prefer to use the old forms of communication. Typically, this is the older part of the population who are generally unable to solve minor problems on their own.
Therefore, offline advertising is equally important, so you can access this part of the demographic as well. You can use flyers, posters, etc. to reach the local audience easily. Always review which sources of advertisements are more effective and use them frequently.
No matter how quick and efficient your service is, you will not get customers until you promote your business.
9. Online Advertising
Most people now search online for services and hence an online presence is necessary to get customers. Try promoting your business using Google, Facebook, Yelp, YouTube, Yellow Pages, Craigslist, Manta, etc. This will help you reach a higher number of people. Submit your business to other local directories and post ads in classified websites to increase your chances of getting more customers.
It is very important to have an internet presence.
There will be only two kinds of businesses: those with an internet presence, and those with no business at all.
– Bill Gates
10. Outstanding Facilities
Some facilities have to be given to customers which other competitors seldom offer. Customers should have a reason to select you among other competitors. One way is to offer pick-up and drop facility with appropriate charges to save your valued customers’ precious time.
You should continuously think of new ideas to wow your customers. You can send them some useful tips about cell phones occasionally to ensure that they don’t forget about your service center.
11. Customer Satisfaction & Feedback
Asking feedback from customers will let you know how the customer has rated your service. It is important to know what the customer feels to help you improve in some fields where you may lack something. After all, it is he/she who should get value for money and be fully satisfied.
The best and the most powerful form of marketing and promotion is by word of mouth. Nothing can beat it. Hence, it is very important to keep your customers satisfied to a great extent for an ever-growing clientele. Moreover, if the customer can see that you have improved based on their feedback, your reputation will grow even more.
12. Increase the customer base
If you want your sales to go up, you will have to ensure that more customers come to you. A sure shot way of doing this is to ensure that more people know about your business and services. To do this, be more aggressive in your advertising you do. If you do this effectively, people from far and wide will come to avail your services. Also dont forget to ask your customers for referrals.
13. Offer more products and services
The previous point talked about increasing the number of customers that you have. One easy way to do this is to offer more services or sell more products. This will help you get into other markets as well and make profits there as well.
Along with cell phone repair, you can also start offering repair services for computers, laptops, game consoles, etc. Additionally, you can also offer data recovery services and other related services.
Try to sell complementary goods and services. You cannot expect profits beyond a particular limit from the same number of goods and services.
14. Partner with other businesses or companies (B2B)
It is not necessary that every time a service needs to be provided to the customers. You can try to partner with other companies in the same business to improve your profits.
For example, you can tie-up with a company and offer free repair services to its employees. You can claim the repair charges from the company. The company gains through more employee satisfaction as it an additional perk to the employee.
Another example is you could partner with a competitor that only offers hardware repairs and offer to help them with software repairs at a commission.
15. Study your competitors
If you find that there is a certain business that is at your level but is doing better than you, then study this business. Try and find out what is helping them make more profits or attract more customers. Find out their marketing and other business tactics.
You can then use these tactics and improve them to get an increase in sales for yourself. You will face competitors no matter how well your business is running. Use this opportunity to learn more and grow as a business.
A businessman has to work through his mind. One decision can make you or break you. You should learn to innovate and weed out strategies that are loss making or unproductive before its too late.
16. Cut costs
One of the easiest ways to increase profits in any company is to reduce the costs that you are incurring. In the mobile phone repair business, you can reduce costs in many ways. One of them could be to get a good deal with a spare part supplier who supplies them in a timely manner at discounted prices.
Another way to reduce expenditure would be to go for online advertising rather offline advertising since it is more economical and effective as well. In this way, if you reduce your expenditure, your profits will definitely rise.
Additionally, you need to scrutinize each and every expenditure and find ways to reduce all costs and cut all unnecessary expenditure.
17. Hire good support staff
Some customers look at many things excluding the repair quality to judge a service center. They focus on the entire experience of getting their device repaired – right from entering the center to exiting it. Hiring helpful and friendly people at the front desk will help you keep your customers calm and happy.
A good marketing agency can help you invite the most number of customers while a good administrator will ensure that your spare part stock is always up to date and all your expenses are managed in the most efficient way possible.
18. Offer discounts
There should be occasional discount offers and freebies all throughout the year. If you have old accessories lying around, you can try clearing them using these discounts as well. Such discounts will help draw in more customers, especially if they happen to see a sign about the discount walking near the store.
These offers should be cleverly and carefully planned to bring excitement as well as anticipation among the customers. If you are selling mobile accessories, you can try offers like “Buy 2 Get 1 Free” as well to entice the customer to buy more.
19. Always respect the customer
Most of the times, the customer can get irritating or even angry over something that can’t remotely be your fault. At such times, it is easy to lose your cool and multiple customers at the same time.
This is where good staff comes in handy. They will help neutralize such situations. Customers might even make unreasonable requests without knowing the technical aspects of cell phone repair. Your staff should be able to explain this properly without offending the customer.
Avoid getting into arguments with customers even if they are rude. Always remember: ‘customer is king’. Treat a king like a king until he is a king!
20. Give out franchisees
One shop can only give you so much profit. If you decide to open more service centers with the same standards, you can double or maybe even triple these profits. If you wish to grow more and expand to multiple locations, you can franchise your business. But try to be steady while you are expanding.
The quality of service should always remain the same or improve. It should not deteriorate at any cost. Moreover, you should search for people who you trust to run that location since it won’t be possible for you to run both of them at the same time. Slowly, you can think of opening a chain of these service centers all over the city or even the country!
Please consider sharing this post among your colleagues and friends.
Is Anything Left Out?
I would like to know if any important tip or idea is left out. I know there may be many more ideas to outsmart your competitors. Please let me know in the comments section below. If many ideas come forward, I will have to write a part 2 of this article!
Mobile phones have become such a normal part of our everyday life that most of us don’t even think twice before reaching for them. They help us stay connected, get our work done, and even pass time when we’re bored. But like everything else, using a phone also comes with a bit of responsibility. A small lack of attention can easily disturb people around us.
Here are a few simple manners and etiquettes that can make a big difference when it comes to using your phone in a respectful and sensible way.
1. Step out if your phone rings in a crowded room
If you get a call while you’re in a hall, waiting room, lecture, or any crowded place, the polite thing to do is quietly step outside before taking the call. You’ll be able to talk comfortably, and others won’t be disturbed. Keeping your phone on vibration mode also helps avoid awkward moments.
2. Keep your phone silent during meetings
Meetings deserve everyone’s attention. A loud ringtone can break the flow and cause embarrassment. If you’re expecting an important call, keep the phone on vibration or silent mode. And if you really must answer, excuse yourself and speak outside.
3. Switch off your phone in restricted areas
Places like hospitals, exam halls, airplanes, or religious centres often require phones to be completely switched off. Even texting or browsing can be problematic in some situations. So before entering, take a moment to turn off your device and double-check it.
4. Avoid long conversations in confined spaces
Talking for long in places like lifts, buses, trains, clinics, or queues can make people around you uncomfortable—especially if you’re speaking loudly. If the call isn’t urgent, it’s perfectly fine to tell the person that you’ll call them back once you step out.
5. Talk softly
Good manners show in small things—your tone, your choice of words, and how gently you speak on the phone. Keeping your voice soft not only shows respect but also avoids drawing unwanted attention.
6. Never use your phone while driving
Using a mobile phone while driving is one of the biggest causes of road accidents. No call or message is more important than your safety. If something really can’t wait, pull over safely and then respond.
7. Keep your phone on silent at night
A late-night message tone or a random notification can spoil your sleep or disturb others at home. Keeping your phone on silent—or switching it off—helps you rest properly. Even sleep experts suggest avoiding screens before bedtime for better sleep.
8. Be considerate when using your phone in restaurants
Restaurants are meant for good food and good company. Talking loudly on your phone can disturb other diners and even irritate the people eating with you. If a call comes in, either keep it short or step out for a minute.
A Few More Helpful Reminders
These aren’t rules, just good habits that make daily life smoother:
Constantly checking your phone while someone is talking to you makes them feel unimportant.
Avoid using loudspeaker mode in public places.
Don’t take photos or videos of people without asking first.
Keep your ringtones pleasant and not too loud.
Respect the silence in prayer places, libraries, classrooms, and hospitals.
If you wish to learn handset repairs, you can join our mobile repairing course and make a career in it.
Why These Etiquettes Matter
These points may look small, but they shape how people see us. Good behavior in public spaces creates a friendly environment. When you follow these habits, you show that you care about others. Experts in communication often say that manners reflect discipline and emotional intelligence.
Phones are powerful tools, but they should never take away our sensitivity. When we use them wisely, we make life easier for ourselves and for everyone around us.
If you’re interested in learning how mobile phones work from the inside and want to build a real career in mobile repairing, you can join our Mobile Repairing Course. It’s a practical skill that can open doors to many earning opportunities.
If you liked these etiquettes, share them with your friends and colleagues. And if you think we’ve missed something important, feel free to share your suggestions in the comments.
How One Young Man Turned His Life Around After Prizm Institute’s Training
A Bright Start That Took a Wrong Turn
Arbaz Shaikh (name changed for privacy) was once a bright and promising student. Until class eight, he scored well, behaved well, and made his parents proud.
But things changed when he fell into the wrong group of friends—boys who were mischievous, careless, and uninterested in studies. Slowly, Arbaz began copying their habits. His grades dropped so sharply that he failed his 9th standard. Even worse, those same friends abandoned him afterward.
“Sometimes the smallest shift in direction can change the entire journey of your life.”
His parents didn’t know the real reason behind his failure. Without understanding the root cause, they struggled to guide him back to his earlier disciplined lifestyle.
When Bad Company Becomes a Barrier
Arbaz failed again the following year because neither he nor his friends felt any real remorse. According to school rules, failing twice meant he could no longer continue there. He was issued a leaving certificate and asked to study from home or find another school.
This is when reality hit him—something was definitely wrong. He wanted to study, but he didn’t understand that his environment was the real obstacle.
He tried passing the Secondary School Certificate (SSC) exam multiple times, but his concentration was gone. Most of his days were spent outdoors—playing cricket, roaming with friends, pulling pranks, writing shayari, and coming home late. He slept late, woke up late, and ignored his family completely.
His parents gave him countless lectures about education, values, and the future. He agreed with them deep inside… but didn’t know how to break free from his habits.
This is how a sincere student slowly transformed into someone he didn’t recognize.
A New Direction: Getting Introduced to Prizm Institute
Seeing their son struggle, Arbaz’s parents decided he needed something different—a skill-based course that could spark interest and keep him busy in a positive way.
They visited multiple training institutes and eventually chose Prizm Institute for its structure, reputation, and supportive environment. After learning about the mobile phone repairing course, they brought Arbaz along the next day to see if he would be interested.
To everyone’s surprise, he loved it immediately. The course seemed practical, hands-on, and perfect for someone like him. He promised his parents he would take it seriously and not waste this opportunity.
Guidance, Counseling, and the Right Company
Prizm Institute has always paid special attention to students who need extra guidance. Young people often fall into trouble simply because they lack the right support system.
After listening to Arbaz and his parents, the team understood that he was social and friendly—but stuck in a harmful circle. What he really needed was good company, structure, and encouragement.
They explained the root cause of his struggles and guided him toward healthier choices. Arbaz took the advice to heart. He distanced himself from negative influences and began transforming almost overnight.
People in his neighborhood were genuinely surprised by the sudden positive change.
“Change happens the moment you decide your future matters more than your past.”
Arbaz at Prizm Institute
On his very first day, Arbaz arrived five minutes early. His politeness and manners made it hard to believe he had ever gone astray.
From that day forward,
he was punctual,
sincere,
respectful,
and dedicated to learning.
He followed every rule, learned quickly, and even started helping weaker students. He mastered both hardware and software repair skills with remarkable accuracy.
He completed the course with distinction.
Career Growth: From Technician to National Trainer
After completing his training, Arbaz joined a Samsung Service Center as a junior technician. Within a year, he moved to a more reputable service center, continuing to grow.
Today, he works as a Senior Pan-India Trainer at Vivo, traveling across the country to train engineers in mobile phone and tablet repair technologies.
He visits Prizm Institute now and then, always expressing gratitude for the turning point the institute provided. However, the team at Prizm believes the credit belongs to Arbaz alone—his discipline, sincerity, and hard work were the true drivers of his success.
A Message for Anyone Struggling
Arbaz’s story is a powerful example for students who are trapped in bad company or losing interest in studies. Life can change the moment you choose the right direction.
Choosing a productive skill, surrounding yourself with positive people, and staying consistent can lift you higher than you ever imagined. For Arbaz, this choice opened doors where the sky truly became the limit.
Key Takeaways from the story
Arbaz’s journey shows that:
Bad company can derail even the best students.
The right guidance and environment can spark transformation.
Skill-based training can open powerful career paths.
Change becomes possible the moment you take responsibility for your future.
If he could turn his life around, so can anyone willing to take the first step.
